Data Processing Representative

Dec 2025 - May 2026

Performed data processing tasks, demonstrating knowledge about car insurance and using CRM tools to maintain data accuracy and efficiency in daily operations.

Email/Chat Support Agent

Jul 2024 - Dec 2025

Provided customer support via email and chat using platforms like Zendesk, Jarvis, and A+. Demonstrated strong problem-solving and troubleshooting skills, managed and resolved customer complaints effectively, and maintained excellent communication and customer service in a fast-paced environment.

Service Crew

Oct 2023 - Jun 2024

Accurately took food and beverage orders at counter and drive-thru using POS systems, upsold special menu items, operated kitchen equipment safely, and maintained excellent customer service and communication skills. Used CRM and Slack tools effectively while multitasking in a high-pressure environment.

Service Crew

Mar 2022 - Jul 2023

Took and processed customer orders accurately, maintained knowledge of food safety and hygiene standards, multitasked while delivering high-quality service, and provided excellent customer service and communication skills in a fast-paced environment.