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Vanessa

PhilippinesCountry Flag
Lead Generation | Account Management | Customer Service | Sales Solutions | Claims Management | Data Management | Process Optimization
Lead Generation | Account Management | Customer Service | Sales Solutions | Claims Management | Data Management | Process Optimization

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer

💼 Work type

Full-time

⏱️ Type speed

23 per minute

🛜 Internet speed

209 Mbps

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Southeastern Western Australia Standard Time

(UTC+08:45)

Experiences

Deployed Phils.

Lead Generation Specialist

Jan 2024 - Present

Calling customers to offer property valuations, identifying and qualifying leads, scheduling appointments, and keeping CRM records accurate and updated.

Skills Learned

💼Sales - Beginner

Social Platforms Used

LinkedIn

Software Used

🗣️Microsoft Teams
📑Google Sheets
📹Zoom
📋Airtable
Prospr

Lead Generation Specialist

Oct 2023 - Dec 2023

Contacting customers to provide property valuations, assessing and categorizing leads, arranging appointments, and maintaining accurate and up-to-date CRM records.

Skills Learned

💼Sales - Beginner

Social Platforms Used

LinkedIn
Facebook

Software Used

📹Zoom
📑Google Sheets
📋Airtable
Other
ADEC Innovations

Lead Generation / Solutions Sales Specialist

Sep 2020 - Feb 2023

Connect with companies to assess staffing needs, collaborate with decision-makers on open roles, and organize demos for the Sales Manager.

Skills Learned

📈Marketing - Beginner
💼Sales - Beginner

Software Used

📑Google Sheets
Other
🗣️Microsoft Teams
📹Zoom
AIG - Shared Services Business Processing Inc.

Customer Service Associate

Jan 2020 - Aug 2020

Assist customers with insurance inquiries, update their records, and guide them through online account setup and troubleshooting.

Skills Learned

🛠General - Beginner

Software Used

📹Zoom
Other
WNS Global Services

Senior Associate

Jun 2017 - Jul 2019

Handled claims by reviewing policies, assessing liability, and determining appropriate payments for policyholders experiencing losses or damages.

Skills Learned

🛠General - Beginner

Software Used

Other
EXL Service

Senior Executive

May 2012 - Apr 2017

Assist stranded motorists by assessing vehicle issues and dispatching emergency technicians for on-site repairs or arranging towing to repair facilities.

Skills Learned

🛠General - Beginner