Advisor

Jun 2025 - Feb 2026

Provided advisory support to customers, addressing inquiries and concerns, ensuring quality service delivery, and assisting in process enhancements within the team.

Operations CSR II

Mar 2023 - Jan 2025

Performed advanced customer service operations, resolving complex customer issues, supporting operational processes, and contributing to team performance improvements.

Customer Service Representative

Dec 2021 - Jan 2023

Managed customer inquiries and issues, providing effective solutions and maintaining high customer satisfaction levels through clear communication and problem-solving.

Travel Associate

Dec 2019 - Nov 2021

Handled travel-related customer service tasks, assisting clients with travel arrangements and inquiries, ensuring timely and accurate service delivery.

Service Crew

Jun 2018 - Sep 2018

Provided customer service and support in a fast-paced food service environment, ensuring customer satisfaction and efficient order processing.