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Ma.Racquel

PhilippinesCountry Flag
Multitalented VA | Customer Service, Data Management & Graphic/Video Design
Multitalented VA | Customer Service, Data Management & Graphic/Video Design

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, PayPal, Wise

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

China Standard Time

(UTC+08:00)

Experiences

BPO Email Support Representative

Jan 2026 - Present

Handled customer inquiries and concerns via email in a fast-paced BPO environment. Documented cases accurately and followed data privacy protocols.

Skills Learned

🛠General - Intermediate

Digital Product Seller / Mock-up Creator

Oct 2023 - Present

Creates and sells digital mockups through online platforms. Manages product listings and visuals.

Skills Learned

📈Marketing - Intermediate
🎨Graphic Design - Intermediate

Data Entry Specialist

Aug 2022 - Dec 2022

Accurately updated records and spreadsheets. Ensured data accuracy and confidentiality.

Skills Learned

🛠General - Intermediate

Travel Planner

Jun 2022 - Feb 2023

Arranged flights, accommodations, and transportation based on client needs and budget.

Skills Learned

🛠General - Intermediate

Email Management

Apr 2021 - May 2022

Organized inboxes and prioritized emails for timely responses. Maintained proper documentation of client communications.

Skills Learned

🛠General - Intermediate

Graphic Designer / Photo & Video Editor

Jan 2020 - May 2024

Created digital graphics and layouts for online use. Edited photos and videos; retouched images and removed unwanted objects. Optimized visuals for web while maintaining quality.

Skills Learned

🎨Graphic Design - Intermediate
🎬Editing - Intermediate

Software Used

🖌️Canva
🖍️Photoshop
🎥Premiere Pro
✂️Capcut
🎛️Davinci