Chat Support – Team Leader

Sep 2024 - Jan 2026

Managed client requests, organized the agency’s working schedule and tasks, and managed multiple profiles to increase engagement.

Legal Assistant, Social Media Manager

Jul 2024 - Nov 2024

Worked as a secretary managing client appointments and assisting with legal cases and documents. Additionally managed social media for the lawyer’s restaurant and conducted inventory management for the restaurant’s products.

Service Crew, Cashier, Manage Online Order, Photographer, Social Media Manager

Jan 2024 - Jul 2024

Started as a part-time service crew and cashier, transitioned to full-time. Managed store operations, handled social media management for the cafe, served as a photographer, and organized inflatable playground setups for events like children's parties and birthdays.

General Office Assistant

Sep 2023 - Dec 2023

Completed on-the-job training at the Office of Public Information, serving as an office assistant involved in office tasks and field reporting. Covered events at MSU-IIT, wrote journalistic articles, created social media posts to highlight events, engaged in layout editing for publications, and handled typical office duties to improve department efficiency.

Product Lister

Apr 2021 - Aug 2021

Assigned as a product lister in a drop-shipping process. Sourced products from Walmart to sell on Amazon under the company’s name. Ensured daily quotas were met through efficient product listing and management.