NETWORK INTERN

May 2025 - Aug 2025

Maintained trackers for IT support requests, device inventories, and system updates using Excel. Assisted staff and students with technical support, documentation, and workflow coordination. Diagnosed and resolved hardware, network, and connectivity issues to improve system reliability. Configured and maintained Windows environments including driver installations and software updates.

Office Administrative Assistant

Aug 2024 - Apr 2025

Managed administrative systems including Excel trackers for auction schedules, inventories, and timelines, improving workflow efficiency. Coordinated daily operations, stakeholder communication, and documentation for over 10 monthly auction cases. Prepared client correspondence, reports, and newsletters while maintaining organized records.