Customer Service Representative

Jan 2026 - Present

Attended to calls from various clients regarding billing, retention, technical, and new account concerns, coordinated customer issues, and offered tailor-fit packages. Maintained professional client relationships prioritizing customer experience. Handled email requests from New Zealand and Japan promptly. Updated customer files and records accurately.

Helpdesk

Jan 2026 - Present

Received various payment modes and documented daily cash transactions. Answered telephone inquiries regarding stock availability and orders. Participated actively in semi-annual physical inventory. Performed pharmacy assistant duties occasionally.

Cashier/Pharmacy Assistant

Jan 2026 - Present

Handled payments and documented cash transactions daily. Answered phone inquiries about stock and orders. Participated in physical inventory. Performed pharmacy assistant duties as needed.

Branch Coordinator

Jan 2026 - Present

Generated reports, checked branch transactions, managed telephone communications with branches, handled daily email management, and updated records. Organized files of approvals, disbursements, and other documents. Maintained weekly and monthly branch schedules for supply requests and fund replenishment. Entered data into Excel daily to keep records current.