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John

PhilippinesCountry Flag
Education Graduate and Customer Support Specialist skilled in client communication and engagement.
Education Graduate and Customer Support Specialist skilled in client communication and engagement.

Details

🌐 Languages

English:

Fluent/Native

Tagalog:

Fluent/Native

💸 Preferred way of payment

Bank Transfer

💼 Work type

Full-time

⏱️ Type speed

26 per minute

🛜 Internet speed

52 Mbps

💻 Computer specs

Windows 11

📷 Webcam

Yes

🕰️ Time zone

Pacific Standard Time

(UTC-08:00)

Experiences

Duluan Integrated School

Volunteer Teacher

Jan 2026 - Present

Designed and executed comprehensive daily lesson plans to teach MAPEH to Grade 10 learners and English to Grade 5 learners. Managed classroom dynamics effectively to foster an inclusive, engaging, and highly productive learning environment. Assessed and monitored student progress, providing targeted feedback to improve learning outcomes.

Skills Learned

🛠General - Intermediate
Parallan Elementary School

Volunteer Teacher

Jan 2026 - Present

Delivered multi-subject instruction in English, Science, Math, and MAPEH specifically tailored to Grade 5 learners. Utilized creative thinking and adaptive teaching methods to simplify complex academic concepts for students. Collaborated with school faculty and parents to track, evaluate, and support student academic development.

Skills Learned

🛠General - Intermediate
ePerformax

Account Specialist

Jan 2024 - Jan 2025

Delivered exceptional customer support by resolving complex inquiries and service issues for UK-based clients. Managed sensitive financial accounts with high accuracy, ensuring compliance with strict company security protocols. Collaborated daily with cross-functional teammates to meet and exceed key performance indicators (KPIs) regarding customer satisfaction.

Skills Learned

💰Finance - Intermediate
🛠General - Intermediate
Department of Labor and Employment (DOLE) / Public School Placement

Government Internship Program (GIP) Intern

Jan 2023 - Jan 2024

Gained foundational teaching experience by instructing MAPEH courses to students within a public school setting. Provided administrative support to office personnel, streamlining daily operations and managing sensitive data. Served as a primary point of contact for external clients, addressing inquiries and guiding them through administrative procedures.

Skills Learned

🛠General - Intermediate