Leizl
Philippines
15- year call center agent with focus of helping customers, with their account.Details
🌐 Languages
English:
Fluent/Native
Tagalog:
Fluent/Native
💸 Preferred way of payment
Bank Transfer
💼 Work type
Full-time
⏱️ Type speed
18 per minute
🛜 Internet speed
65 Mbps
💻 Computer specs
Not specified
📷 Webcam
No
🕰️ Time zone
Eastern Standard Time
(UTC-05:00)
Experiences
Call Center Representative
May 2010 - Present
Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction. Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner. Managed emails by providing resolution for unauthorized port In/Out issues.
Skills Learned
General - Intermediate