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Kenya

Experienced Chat Moderator with 1 year in customer engagement, online communication, problem-solving, and remote customer support.

Details

🌐 Languages

English:

Fluent/Native

Swahili:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, Crypto

💼 Work type

Part-time

⏱️ Type speed

8 per minute

🛜 Internet speed

64 Mbps

💻 Computer specs

windows 11 pro

📷 Webcam

Yes

🕰️ Time zone

Moscow Standard Time

(UTC+03:00)

Experiences

Dream Singles

Chat Moderator

Jan 2026 - Present

Managed live chat conversations professionally, built positive customer relationships through clear written communication, resolved user concerns following company guidelines, maintained accurate chat records ensuring policy compliance, worked independently to meet productivity and quality targets, and demonstrated excellent time management and multitasking skills.

Skills Learned

🛠General - Intermediate