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Lesley

PhilippinesCountry Flag
Experienced CSR | Strong Communication & Relationship-Building Skills | Transitioning to OFM
Experienced CSR | Strong Communication & Relationship-Building Skills | Transitioning to OFM

Details

🌐 Languages

English:

Fluent/Native

Tagalog:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, Wise, PayPal

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

China Standard Time

(UTC+08:00)

Experiences

ALORICA PHILIPPINES

Customer Service Representative

Aug 2024 - Nov 2024

Delivered customer service by addressing inquiries and resolving issues promptly. Focused on product knowledge and customer engagement to maintain high service standards.

Skills Learned

🛠General - Intermediate
CONCENTRIX CVG

Customer Service Representative

Mar 2022 - Aug 2022

Handled customer inquiries and provided support to ensure customer satisfaction. Applied adaptability and teamwork skills to manage diverse customer needs and resolve issues efficiently.

Skills Learned

🛠General - Intermediate
TRANSWORLD SYSTEMS INC.

Customer Service Representative

Jan 2018 - Dec 2020

Provided customer service support, engaging with customers to resolve inquiries and ensure a positive experience. Utilized product knowledge and conflict resolution skills to handle customer issues effectively.

Skills Learned

🛠General - Intermediate