Kim

Philippines

4 months-bookkeeper specialist in Teleperformance 4 months customer service specialist a retail account 3 months customer service specialist

Details

🌐 Languages

Tagalog:

Fluent/Native

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Eastern Standard Time

(UTC-05:00)

Experiences

Teleperformance

Customer Service Representative

Oct 2024 - Jun 2025

Managed customer concerns professionally, met performance targets, and maintained a positive attitude under pressure. Delivered excellent service and contributed to continuous improvement in customer service processes.

Skills Learned

🛠General - Intermediate

Concentrix

Customer Service Representative

Nov 2023 - Feb 2024

Handled customer inquiries and issues efficiently, ensuring customer satisfaction and adherence to company policies. Demonstrated strong communication, negotiation, and problem-solving skills in a fast-paced BPO environment.

Skills Learned

🛠General - Intermediate