Julie

Philippines

Experienced Customer Service Representative | Strong Communication, Customer Engagement, and Sales Skills | Aspiring OF Chatter

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, PayPal

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Window

📷 Webcam

Yes

🕰️ Time zone

China Standard Time

(UTC+08:00)

Experiences

COFORGE BPS Philippines, INC.

Customer Service Representative (CSR)

May 2023 - Jun 2024

Delivered voice account customer service, managing client interactions and resolving issues promptly at COFORGE BPS Philippines, INC., Vector 3, GF, Northgate Cyberzone, Muntinlupa, Metro Manila.

Skills Learned

🛠General - Intermediate

IGT Technologies Philippines Inc.

Customer Service Representative (CSR)

Jan 2022 - Jan 2023

Provided voice-based customer service support, addressing client concerns and ensuring customer satisfaction at IGT Technologies Philippines Inc., Alabang Muntinlupa City.

Skills Learned

🛠General - Intermediate

Concentrix Philippines

Customer Service Representative (CSR)

Apr 2021 - Dec 2021

Handled customer service duties for voice accounts, providing support and resolving inquiries efficiently in a high-volume call center environment at Concentrix Philippines Alabang / Northgate Cyberzone Filinvest.

Skills Learned

🛠General - Intermediate