Hospice Billing & Operations Specialist

Oct 2020 - Present

Managed the full revenue cycle for multiple Hospice agencies, focusing on complex Non-Medicare and Managed Care plans. Requested authorizations and SCAs for patients, ensuring 100% billability and preventing revenue loss. Monitored Level of Care transitions ensuring clinical documentation supports billing. Recovered aged accounts receivable through follow-ups and appeals.

Religious Education Teacher

Jun 2019 - Mar 2020

Designed and implemented lesson plans for Religious Education aligned with Catholic philosophy. Acted as spiritual mentor fostering moral integrity and social responsibility. Managed classroom discipline and maintained a safe learning environment. Used assessment tools to monitor student progress and conducted consultations with parents.