Customer Service Representative

Oct 2021 - Dec 2023

Conducted regular price checks to ensure sales accuracy. Built relationships with customers to increase repeat business. Maintained up-to-date knowledge of product services, promotions, and pricing policies. Computed sales prices, total purchases, and processed cash and online payments.

Retail Bread Seller

May 2013 - Jan 2021

Greeted customers by name and displayed respectful attitude, helping develop rapport and build lasting relationships. Delivered personalized customer service by addressing questions and promptly resolving basic account problems. Handled customer complaints and inquiries courteously and efficiently. Maintained product knowledge to provide helpful suggestions and recommendations.