Team Leader

Jul 2024 - Jul 2026

Led and coached a sales team to consistently meet revenue, conversion, and performance targets. Monitored KPIs and used data to drive action plans and improve sales results. Ensured process compliance while supporting client goals and operational efficiency. Recognized as Top Team Leader (Q1 2026), Top Subject Matter Expert (Dec 2025), and Top Agent (Q4 2024).

Virtual Assistant

Jan 2022 - Dec 2023

Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, and PowerPoint. Scheduled appointments, set reminders, and updated calendars based on call outcomes. Provided leadership and team coaching, communication, creativity, problem-solving, and patience.