ACCOUNTANT

Sep 2025 - Present

Manage and maintain accurate financial records, ensuring proper documentation and timely updates. Support data reconciliation, account balancing, and error resolution to improve financial accuracy. Apply statistical and analytical skills in tracking financial performance, preparing reports, and identifying trends.

Customer Service Representative

Oct 2024 - Jun 2025

Responded to customer inquiries via phone, email, and in person, providing accurate information and timely resolutions. Handled complaints and service issues professionally, ensuring customer satisfaction and retention. Processed orders, returns, and service requests in line with company policies and procedures.