Kenneth
Details
Tagalog:
Fluent/Native
English:
Fluent/Native
Bank Transfer, Wise
Part-time
38 per minute
255 Mbps
Windows
No
China Standard Time
(UTC+08:00)
Experiences
Business Transcription / Data Entry Specialist
Jan 2025 - Jan 2026
Accurately transcribed audio, written, and email meeting notes from financial wholesalers in the US using Express Scribe, Excel, and SalesForce. Entered data gathered from meeting notes into SalesForce.
Skills Learned
Software Used
Content Moderator - QA
Jan 2022 - Jan 2024
Accurately tagged violations found on videos and livestreams for a major social media platform. Validated and analyzed errors, identified root causes, and created action plans. Awarded Top QA of Quarter 1 2024 in the market.
Skills Learned
Social Platforms Used
Customer Service Representative
Jan 2021 - Jan 2022
Provided support to Shopify store owners regarding their online store platform via chat, email, and phone. Ensured concerns were resolved professionally and timely.
Skills Learned