Remote Customer Engagement Assistant

Feb 2025 - Apr 2026

Managed customer interactions through chat and online communication platforms. Responded promptly to customer inquiries while maintaining professional communication. Built positive client relationships and improved customer satisfaction. Handled follow-ups and supported customer retention efforts.

Remote Sales & Chat Support Specialist

Jun 2024 - Dec 2024

Engaged potential customers through online chat and remote communication. Assisted with lead conversion, upselling, and customer relationship management. Maintained organized customer records and tracked communication activities. Collaborated remotely with team members to improve customer engagement strategies.

Senior Sales Executive

Jan 2023 - Dec 2023

Conducted in-depth market research to identify new business opportunities, strengthening the sales pipeline. Scheduled and led client meetings, building lasting relationships through tailored consultation and follow-through. Negotiated and closed deals by crafting compelling proposals and quotes aligned with client needs. Generated detailed sales reports and forecasts to inform strategic planning.

Customer Care Service Representative

Jan 2022 - Dec 2022

Delivered exceptional front-line customer service by addressing inquiries and resolving issues promptly. Prepared and managed work schedules to ensure smooth customer-facing operations. Built positive relationships with repeat customers, contributing to high satisfaction and retention rates.

Sales Representative

Jan 2022 - Dec 2022

Kept precise sales records and prepared management reports to support data-driven decision-making. Ensured compliance with safety and operational standards across the sales workforce. Engaged customers professionally, resolving concerns and reinforcing brand loyalty.