Outbound Sales Coordinator

Oct 2025 - Present

Managed and optimized CRM and lead databases, ensuring data accuracy and efficient pipeline tracking. Utilized AI tools (including Snov.io) to create and automate targeted email campaigns and outreach sequences, improving engagement and response rates. Generated and qualified leads using Apollo, LinkedIn, Google Search, and Google Maps to support consistent pipeline growth.

Business Development Coordinator

Jul 2021 - Jul 2025

Contributed to company growth by being the first point of contact for all enquiries. Built and maintained strong client relationships across 3 Australian states. Assisted with lead generation and prospect list building. Supported client proposal preparation including Schedule of Rates, Estimates, and Tender submissions. Used AI tools for content marketing and mass email distribution.

Client Analyst & Teammate

Sep 2020 - Jul 2021

Supported teammates on back-end concerns related to functionality, performance, reliability, stability, and compatibility issues. Acted as first level escalation for problem analysis and resolution, collaborating with other departments. Conducted daily audits per agent to ensure quality and process compliance.

Business Development Executive

Sep 2019 - Apr 2020

Conducted sales pitches and presentations to hotel owners in Visayas and Mindanao regions. Met or exceeded target quotas for hotel and room partnerships. Built and acquired new leads to grow potential hotel and property owner base. Prepared sales materials including presentations, proposals, and contracts.

Sales Officer

May 2016 - Jun 2019

Focused on Key Accounts Management and assisted Sales & Marketing Team to meet or exceed quotas. Developed and maintained good business relationships with new and existing clients, providing insights to maximize sales revenue. Responded to customer inquiries regarding technical, large, or complex services, products, and accounts. Monitored contracts and negotiated renewals.