Shane
Philippines
Almost 3 years as chat support representative focus on dating siteDetails
🌐 Languages
English:
Fluent/Native
💸 Preferred way of payment
Bank Transfer
💼 Work type
Full-time
⏱️ Type speed
28 per minute
🛜 Internet speed
100 Mbps
💻 Computer specs
Not specified
📷 Webcam
No
🕰️ Time zone
Pacific Standard Time
(UTC-08:00)
Experiences
Dripdesk Asia Inc.
Chat Support Representative
Jun 2023 - Jan 2025
Handled customer support via chat, managing multiple conversations simultaneously to provide timely and accurate assistance. Employed active listening, empathy, and communication skills to resolve issues and maintain positive customer relationships.
Skills Learned
General - Intermediate
Makati City
Technical Support Representative
Dec 2021 - Oct 2022
Provided technical support to customers, addressing inquiries and resolving issues efficiently to ensure customer satisfaction. Utilized communication and interpersonal skills to manage relationships and deliver excellent service in a fast-paced environment.
Skills Learned
General - Intermediate