QA Manager

Job Description

We are looking for an experienced Quality Assurance (QA) Manager to ensure our chatting team consistently delivers exceptional conversation quality and maximizes revenue through relationship-based selling.

This is not a basic quality control role. We are looking for someone who understands what separates an average chatter from an elite performer.

Your responsibility is to monitor conversations, identify opportunities for improvement, coach chatters, and make sure every subscriber receives a premium experience that builds long-term loyalty and increases lifetime value.

Responsibilities:

- Review daily chat conversations for quality and consistency.

- Evaluate chatters on rapport building, emotional engagement, and sales performance.

- Ensure chatters avoid hard-selling and instead build genuine emotional connections.

- Monitor grammar, tone of voice, creativity, and personality consistency.

- Identify missed sales opportunities and provide constructive feedback.

- Coach chatters on creating whales and maintaining long-term subscriber relationships.

- Score conversations using our internal QA standards.

- Report recurring issues and recommend improvements to management.

- Help train new chatters and maintain high agency standards.

- Work closely with management to improve overall team performance.

Requirements:

- Previous experience as a Quality Assurance Manager or Senior OnlyFans Chatter.

- Deep understanding of OnlyFans chatting and subscriber psychology.

- Excellent English writing skills.

- Strong attention to detail.

- Able to identify weaknesses in conversations and explain how to improve them.

- Experience coaching or mentoring chatters is a major advantage.

- Organized, analytical, and performance-driven.

- Comfortable reviewing a high volume of conversations every day.

- Available for long-term cooperation.

What We Offer:

- Good salary + Commision + Bonuses

- Performance bonuses.

- Long-term career opportunity.

- Supportive international team.

- Opportunity to work with high-performing creators and experienced management.

- A growing company with room for advancement.