Chat Manager

As a Chat Manager, you will lead the Chat Specialists team by:

- Ensuring high-quality conversations

- Monitoring team performance

- Providing coaching and support

- Streamlining chat operations

Hiring Process: Two interviews (initial and final)

What We Offer:

- 100% remote work (equipment required)

- Bi-weekly payouts via Wise

- No micromanagement or screen sharing

- Comprehensive SOP and handbook

- Time-off requests and mental health support

- Shifting schedule (8 hours + 1 rest day)