🌐 Remote Job – Worldwide
Chat Manager GFE
📃 Job Description
We are looking for an experienced and highly skilled Chat Manager to lead our chatting team for a premium OnlyFans account. You will be responsible for maintaining a high-quality Girlfriend Experience (GFE) across all conversations while maximizing revenue through smart upselling, PPV sales, and strong customer retention.
As Chat Manager, you will train, supervise, and optimize a team of chatters to deliver consistent, engaging, and seductive GFE that converts fans into loyal, high-spending subscribers.
Team Training & Development
Train new and existing chatters on GFE standards, brand voice, personality, and selling techniques
Create training materials, scripts, response templates, and best practices
Conduct regular training sessions and role-playing exercises
Maintain and update a comprehensive chatter playbook
Live Monitoring & Quality Control
Monitor chatters in real-time during shifts
Provide instant feedback and corrections to maintain GFE quality
Ensure all conversations stay in character and aligned with the brand
Enforce response time, engagement, and professionalism standards
Performance Management
Track individual and team performance metrics (response rate, sales per hour, close rate, retention, etc.)
Run daily/weekly performance reviews with chatters
Handle disciplinary actions and performance improvement plans when needed
Analytics & Reporting
Create detailed weekly and monthly reports on chatting performance
Analyze key metrics: revenue per chatter, conversion rates, average order value, churn reasons, peak performing hours, etc.
Identify trends, opportunities, and weaknesses in chatting strategy
Provide actionable insights and recommendations to the owner/creator
Track ROI on different chatters and content types
Revenue Optimization
Develop advanced GFE selling strategies (customs, PPV, renewals, tips)
Test and refine messaging approaches to increase sales without breaking immersion
Work closely with the creator on new content drops and promotional campaigns
Requirements
Minimum 1–2 years experience managing chatters for OnlyFans or similar platforms
Deep expertise in Girlfriend Experience (GFE) — you must be able to write and coach highly emotional, flirty, and immersive conversations
Proven track record of increasing chatting revenue and retention
Strong analytical skills — comfortable with data, reports, and OnlyFans analytics
Excellent written English (native or near-native level)
Ability to work flexible hours (including evenings and weekends)
Discretion, professionalism, and reliability are non-negotiable